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Kenmore Washing Machines F5 Error Code: How to Fix It Yourself

The F5 error code on your Kenmore washer means the door latch isn't working properly. The machine thinks the door is open, so it won't start. This is usually caused by a broken door latch — a cheap and easy fix you can do yourself.

⚡ Difficulty: Easy⏱ 20-30 minutes💰 Parts cost: $8–$15🔧 Tools: Phillips screwdriver, Flathead screwdriver

⚠️ Safety First

  • Unplug the washing machine before starting any repair.
  • Make sure the machine is not full of water before tipping or moving it.

Parts You May Need

Door Latch Assembly

~$8–$15

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Step-by-Step Repair

  1. 1

    Unplug the washer

    Pull the power cord out of the wall outlet. This is important for your safety — never work on a plugged-in appliance.

  2. 2

    Open the door and inspect the latch

    Look at the door latch (the part that clicks when you close the door). Check if it's visibly broken, cracked, or if anything is stuck in it. Sometimes lint or small items block it.

  3. 3

    Try cleaning the latch first

    Use a damp cloth to clean around the latch and the strike plate (the hole the latch goes into). Sometimes gunk buildup is the whole problem.

  4. 4

    Remove the old latch if cleaning didn't work

    Using your Phillips screwdriver, remove the 2-3 screws holding the door latch assembly in place. Gently pull the latch out and disconnect the wire harness (the plug connecting it to the machine). Take a photo first so you remember how it connects.

  5. 5

    Install the new latch

    Connect the wire harness to the new latch assembly. Place it in the same position and screw it back in with the same screws. Make sure it's snug but don't overtighten.

  6. 6

    Test it

    Plug the washer back in. Close the door — you should hear a click. Try starting a short cycle. If the F5 error is gone, you're done!

If That Didn't Work

  • The door strike plate (the piece the latch hooks into) might be bent or damaged.
  • The control board might have a glitch. Try unplugging the washer for 5 minutes, then plugging it back in (this resets it).
  • The wiring between the latch and the control board could be damaged. Check for frayed or loose wires.

When to Call a Professional

If replacing the latch and checking the wiring doesn't fix it, the problem might be the main control board. Replacing a control board costs $150–$300 with parts and labor. At that price, get a quote and compare it to the cost of a new washer.

Related Repairs

Whirlpool — F21 Error Code (Long Drain)

Easy · 15-30 minutes · $0–$25

Samsung — UE Error Code (Unbalanced Load)

Easy · 10-20 minutes · $0

LG — OE Error Code (Drain Error)

Easy · 15-30 minutes · $0–$30

Maytag — Washer Not Spinning

Medium · 20-45 minutes · $0–$45

Disclaimer: This guide is for informational and educational purposes only and does not constitute professional repair advice. All repairs are performed at your own risk. RepairItFree.com is not liable for any personal injury, property damage, device damage, voided warranties, or other losses resulting from the use of this information.

If you are unsure about any step — especially anything involving electricity, gas, water, or refrigerant — stop and consult a qualified professional. Your safety is more important than saving money.

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